A combination of good quality equipment and planned preventative maintenance helps improve product life to 99.99%. However, in the real world where these failures are a reality, our onsite emergency service technicians are available to jump in, and save the day.
We offer both
PREVENTATIVE MAINTENANCE (AMC):
We want to ensure that you get the most out of your equipment. Hence it is vital to have a scheduled maintenance activity worked out in the routine. This could be a planned periodic preventive maintenance with in-house personnel or some prefer to leave it to us, the experts. This helps to address any brewing issue right at the start and fix it for an uninterrupted service.
About Annual Maintenance Contract: As your sound EMS partner, we understand the need to keep the downtime of your vital equipment at its lowest. We are focused on getting you back up and running, no matter how obscure or obsolete the part, component or equipment.
To achieve this, we stock parts for various models of stretchers, cots, trolleys in house for emergencies. Additionally, we custom fabricate parts as needed to handle your repair needs.
What is included in the AMC:
REACTIVE MAINTENANCE:
A reactive approach requires an equipment to go wrong or break down before it gains attention. When an emergency rescue equipment malfunctions, it causes a chaotic situation where an alternate solution has to be quickly devised. Unplanned downtime causes confusion, disruption and most certainly turns expensive.
On-Site Maintenance: We carry a full range of mobile tools, equipment and parts to come on-site for service calls.
Customer Care: Our customer service representatives are eager to hear from you. For any feedback, questions or concerns please send us an email and one of us will be happy to assist you.
Additional Help: Still have questions? Anything from product training, demo, customization, returns or more, please do not hesitate to message us. We are just one call or e-mail away.